Incisive Computing Solutions Privacy Policy

Incisive Computing Solutions (hereafter ‘we’ or ‘us’) is dedicated to protecting users’ privacy and data. The following Privacy Policy explains how we use, share and protect users’ information. The Privacy Policy covers our activities online, such as web and mobile services, including any of our websites such as omni-view.com (the Website) and other Omni~View sites, Omni~View Mobile Dispatch mobile application (the App), and all other related services, applications and tools furnished to you by us. Our collective online and offline activities are referred to as the Services.

This Privacy and Cookie Policy was last changed on March 9, 2021.

If you have questions about this Privacy and Cookie Policy, please contact us at info@incisivecomputing.com.

1. DEFINITIONS
“User” means a person who has signed up and is registered with us for the use or potential use of the Service.

2. CHILDREN UNDER THE AGE OF 18

Our Services are not directed towards children under 18, therefor they are not allowed to register with or use the Services, or provide personal data. We do not knowingly collect personal information from anyone under the age of 18. If we discover that we have collected personal information from a child under 18, we will delete that information immediately.

3. PERSONAL INFORMATION

When you use our Services, we process technical data such as your IP-address, Device ID or MAC- address, and information about the manufacturer, model, and operating system of your mobile device. We use this data to enable us to deliver the functionalities of the App, resolve technical difficulties, and provide you with the correct and most up to date version of the App and to improve the function of the App.

When you use the App through your mobile device, we may track your geo-location information. We use this information to determine task status, estimated time of arrival (ETA), unit location, and for technical support. We collect the user’s geo-location information from the user’s mobile device and this means we will also indirectly collect the user’s location information. This information is integral to the use of the App.

4. OUR DISCLOSURE OF YOUR INFORMATION
Incisive Computing Solutions will only disclose your personal data to the extent that this is legally required, or necessary for the establishment, exercise or defense of legal claims and legal process; or in the event of an emergency pertaining to your health and/or safety. We do not sell, share, rent or trade the information your personal data. We do not share your personal data with third parties for those third parties direct marketing purposes.

5. YOUR RIGHTS
As a user, you have the right to information regarding your personal account, including information that you’ve provided to us and information acquired through the use of the App. You may at any time request correction or erasure of your personal data, and object to any processing of your personal data by emailing us at info@incisivecomputing.com . We will respond to your access and/or correction request within four weeks. You may also amend your personal details and withdraw any given consent using your Incisive Computing Solutions account.

6. SECURITY
Incisive Computing Solutions has taken appropriate technical and organizational security measures against loss or unlawful processing of your personal data. To this purpose, your personal data are securely stored within our database, and we use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers) as well as physical safeguards of the locations where data are stored.

However, no security system is impenetrable. We cannot guarantee the security of our database, and data transmission over the Internet cannot be guaranteed to be 100% secure. As such, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Any transmission of information by you to Incisive Computing Solutions is at your own risk. We recommend that you do not disclose your password to anyone.

7. CHANGES IN THIS PRIVACY POLICY
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email and by means of a notice on the Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.